Join the
HACE team

THE ORGANIZATION

HACE is a national non‐profit organization dedicated to the advancement of Latino professionals. Since 1982, HACE has served as a resource for Latinos in the workplace and a source of expertise and insight for employers in attracting, retaining, and developing Latino talent. HACE champions Latino professionals and their advancement in the workplace in partnership with employers and educational institutions. We serve Latino professionals and students throughout the U.S. Visit www.HACEonline.org for more information.

POSITION HIGHLIGHTS

The Partnership Engagement Manager will grow and strengthen HACE’s national network by delivering excellent customer service and engagement to corporate partners and HACE members nationally.  Incumbent will be responsible for account management, membership development, and overseeing the day-to-day aspects of our corporate partnerships, working closely with the marketing staff and program managers.

KEY RESPONSIBILITIES

Account Management:

• Manage accounts of all sizes (between 30-60 accounts) including managing deliverables, providing KPIs, managing partner input and feedback for all projects
• Develop a thorough understanding of the partners’ position in the market, their product/service, points of difference and competitive landscape
• Build and maintain strong relationships with key decision-makers and stakeholders within existing partnerships.
• Conduct monthly meetings (or more frequently as requested) with clients, to manage deliverables and expectations, and encourage relationship-building opportunities
• Develop and maintain strategies for talent acquisition, retention, and development for all assigned partner accounts
• Monitor Career Center database accounts for all assigned partners, help troubleshoot any issues when needed
• Generate/create and deliver quarterly (more frequently if requested) reports to corporate partners outlining engagement, branding, and recruitment outcomes.
• Develop metrics, measurements, and surveys to track the impact of HACE’s services
• Manage and record day-to-day partner communication via CRM platform and timely delivery of all projects
• Work collaboratively with other agency departments to ensure engagement and smooth delivery of program, marketing, and relevant events
• Leverage HACE website, LinkedIn, and e-commerce technology to engage employers and increase their visibility
• Attend partner and community events in order to recruit and connect with members

Business Development:

• Identify and develop new fundraising and partnership opportunities through proactive prospecting, lead generation, and relationships.
• Stay up-to-date with industry trends, market developments, and competitor activities

Administrative Responsibilities:

• Collaborate with HACE staff, Board of Directors, Auxiliary Board and Volunteers in developing protocols with fundraising prospects
• Contribute to the execution and planning of HACE program training sessions and key events when applicable
• Help to develop compelling marketing messages and campaigns
• Serve as a representative of HACE at fundraisers, professional networking events, relevant conferences and college campuses

QUALIFICATIONS

• Bachelor’s Degree in business or related field and 3+ years of account management experience, business development, and consulting; Talent Acquisition or DEI experience a plus.
• Bilingual in Spanish and English strongly preferred.
• Demonstrated ability in managing customer relationships and community programs.
• Passionate about empowering Latino community, and creating more inclusive, diverse organizations.
• Proven ability in handling multiple tasks in a fast-paced environment, comfortable with minimal direction, entrepreneurial, proactive spirit, like to build things.
• Seek perspectives from and contribute to considerations of colleagues in other areas of responsibility such as sales, programs, marketing and organizational strategy.
• Have experience working closely with senior leadership, with strong communication and presentation skills.
• Exceptional customer relationship skills, with strong project management and execution skills.
• Excellent verbal, written, and interpersonal communication skills.
• Familiarity with CRM and/or HubSpot or willingness to learn.
• Demonstrated experience with online application tools and social media.
• Position is remote but may require domestic travel, 15-25%, flexibility to attend early morning, evening and weekend events.
• Agency Benefits: Medical, Dental, Vision, 403(b) Match, PTO, Sick Time, Tuition Reimbursement, and 11 paid holidays

Reports to: HACE’s Director of Strategic Initiatives & Partnerships

THE ORGANIZATION

HACE is a national non‐profit organization dedicated to the advancement of Latino professionals. Since 1982, HACE has served as a resource for Latinos in the workplace and a source of expertise and insight for employers in attracting, retaining, and developing Latino talent. HACE champions Latino professionals and their advancement in the workplace in partnership with employers and educational institutions. We serve Latino professionals and students throughout the U.S. Visit www.HACEonline.org for more information.

POSITION HIGHLIGHTS

The Director of Strategic Initiatives & Partnerships will grow and strengthen HACE’s national network through oversight on program delivery, program enhancements and partnership development, and handling the day-to-day aspects of our Partnership Department. The Program Director will report to Vice President of Development & Strategic Initiatives.

KEY RESPONSIBILITIES

External Relationships:

• Expand revenue generating and fundraising activities to support existing programs and the growth of HACE; cultivate existing relationships and develop new funder relationships.
• Manage relationships with partner organizations.
• Provide oversight and work closely with Senior Partnership Manager to enhance and confirm partnership renewals

Overall Program Delivery – New/Expansion & Strategic Initiatives

• Oversee and lead all program logistics (e.g., venue and speaker identification, speaker prep, communication and outreach to program participants), program events (kick-off and graduation receptions, etc.) and program implementation (in-person and virtual).
• Supervise and oversee the work of 4 direct staff reports, 5-15 program consultants and speakers, ensuring successful program delivery and experience for participants.

Partnership Evaluation, Design & Development

• Collaborate with Program Director on new program content development, curriculum design and agenda setting to ensure we are continually iterating our programming to create maximum impact and value for participants.
• Work with leadership programs corporate partners to ensure engagement and smooth delivery of program and relevant events, via conference calls, meetings, events, etc.
• Analyze and report qualitative and quantitative feedback from participants to identify successes and lessons learned, and to make program adjustments.
• Collaborate with Program Director in developing new content for customized programs as needed.

Marketing & Communications

• Support recruitment of sponsors/individual participants in each city, identifying opportunities, and effectively engaging leadership programs alumni in the process.
• Work with the marketing team in building press, blogger/influencer relationships and make HACE leadership programs a leading brand.
• Assess event and speaking opportunities, attend relevant events/conferences to strengthen the leadership programs brand.
• Management & Teamwork – Collaborate with HACE staff, Board of Directors, HACE Young Professional Board members and the Leadership Programs Alumni Board in planning fundraising events and informational seminars.
  • Hire, train, and manage Account/Partnership Managers, or Support Team as needed
  • Responsible for account management plan for the new hires
  • Reporting on the account management for the team and for the organization as a whole

QUALIFICATIONS

• Bachelor’s Degree in business, education, psychology, and/or related field; minimum of 7+ years of nonprofit management, program management, program curriculum delivery and development, leadership development, and professional/workforce development; experience in consulting, HR, talent recruitment/training, and/or DEI experience; strong preference for MBA/Master’s Degree.
• Experience in product development and educational programs strong preferred.
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
• Excellent interpersonal skills and a collaborative management style.
• Program budget development and oversight experience.
• Familiarity with CRM and/or Hubspot or willingness to learn.
• A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Excels at operating in a fast pace, community environment.
• Demonstrated ability in managing customer relationships and community programs.
• Excellent verbal, written, interpersonal communication and presentation skills.
• Self-starter, independent, and entrepreneurial
• Experience in marketing or sales related activities.
• Passionate about empowering women and creating more inclusive, diverse organizations.
• Proven ability in handling multiple tasks in a fast-paced environment, comfortable with minimal direction, entrepreneurial, proactive spirit, like to build things.
• Seek perspectives from and contribute to considerations of colleagues in other areas of responsibility such as sales, programs, marketing and organizational strategy.
• Have experience working closely with senior leadership and executives.
• Exceptional customer relationship skills, with strong project management and execution skills.
• Demonstrated experience with online application tools and social media.
• Will travel as needed, up to 30%-40% of the time, nationwide, when not in virtual programming

Location: Remote Position